City of Perth

Citiplace Community Centre, Perth

  • A city centre community centre open to seniors (people aged 55 plus years) or people with disabilities. The centre has two conference rooms, a dining room where subsidised meals are served daily, plus other services such as an Op Shop, hairdresser and podiatrist
  • Level access through automatic sliding doors, good circulation space throughout, handrails along the corridors and lift access to the upper level
  • All signage is in clear print in good colour contrast
  • A manual wheelchair and two mobility scooters are available for hire
  • Unisex accessible toilets located on the ground and upper floor
  • Reception desk and both conference rooms have an audio loop
  • There is a universal access parking bay on Wellington Street outside the train station and the closest accessible parking is nearby in the City of Perth car park 16, Citiplace car park, associated with the train station complex
Location (View Map)
Upper level, City Railway Station Complex Corner Wellington and Barack Street, Perth, WA 6000 Australia
Opening Hours
  •  Monday to Friday 8.00am to 4.00pm
  • 9325 3264 or 9325 3688

  • Entry to the centre is free, services and meals attract a subsidised cost.
Pick up / set down bay
  • There is a universal access parking bay on Wellington Street outside the train station.
  • Closest accessible parking is in the car park associated with the train station complex.
Closest accessible parking
Citiplace Car Park, Perth
Accessible Drop Off Bay, Wellington Street, Perth
External access and entrance
  • Direct level entry from the concourse level of the train station. There is sufficient circulation space approaching the centre to accommodate users of wheelchairs and walking aids.
  • Main entrance is wide with double, automatic sliding doors.
Entrance door
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Internal area
  • The entrance foyer is spacious with firm seats with armrests. The reception counter, which has an audio loop is at standing  height, 1.1 metres. The flooring is wooden.
  • There is an LED display board above the recption desk that displays information about the daily meals and activities. The print is large, red on black.
  • Corridors are wide, with sufficient space to accommodate users of wheelchairs and walking aids. There are handrails along the corridors.
  • Firm seats with armrests are provided throughout the centre.
  • Level access throughout the centre into all rooms. Lift access from ground to the first floor and stairs have handrails and colour contrasting step edges.
Reception counter Seating, stairs and lift door off reception foyer
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Signage, customer displays and customer information
  • A variety of information pamphlets are available at the reception counter and in a standing height brochure stand.
Equipment for people with disabilities
  • Some mobility equipment is available for hire, for use in the Perth CBD area only. Equipment must be returned when the shops close.
  • A deposit is charged on presentation of a driver’s licence and a daily or hourly charge is applied.
  • Manual wheelchairs and mobility scooters are available.
Mobility scooter
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Toilet: Unisex Accessible toilet - ground floor (entry level) of centre

  • Gender: Unisex
  • Availability: Unlocked
  • Customer use only: Yes
  • Description:
    • A unisex accessible toilet on the ground level of the centre, near the Dining Room, Activity Room and Op Shop.
    • Note that male and female toilets next to the accessible toilets also have drop down grab rails on each side of the toilet pan.
  • Signage: There is directional signage to the accessible toilet. The signage is large, has good colour contrast and displays the access symbol.
  • External access: The path of travel through the community centre to the toilet is wide, barrier free and level. There is sufficient space for a large wheelchair to be manoeuvred through to the toilet.
  • Toilet door: The 92m wide door opens automatically, via a large, easy to activate, rocker switch. The door locks internally via another rocker switch.
  • Pan height: 43cm
  • Handrails: Yes
  • Basin height: 80cm
  • Lighting: On at all times.
Toilet sliding door Door open rocker switch Toilet pan Basin Toilet pan in male and female cubicles, with drop down grab rails Toilet diagram
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Toilet: Unisex accessible toilet - upper level of centre

  • Gender: Unisex
  • Customer use only: Yes
  • Description: The unisex accessible toilet on the upper level of the centre is near the hairdresser and poiatrist, plus Conference Room 2 and the Training Room.
  • Signage: Directional signage to the toilet, plus the toilet displays the access symbol.
  • External access: A wide gap and spacious area outside the toilet.
  • Toilet door: The 81cm wide automatic sliding door is opened by a large, easy to use, rocker switch.
  • Pan height: 47cm
  • Handrails: Yes
  • Basin height: 85cm
  • Lighting: On at all times.
  • Emergency alarm: Emergency call bell provided.
Toilet door Toilet pan Basin Toilet diagram
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Citiplace Communiuty Centre lift

  • A single entry lift connecting the entry level to the upper level of the community centre. There are also stairs with handrails on both sides.
  • Levels serviced by lift: Ground and first floor.
  • Assistance or independently operable: Independently operable.
  • External controls: Controls are 1.1 metre high and illuminate when pressed.
  • Door type: Single entry lift.
  • Door width: 90cm
  • Platform size: The inside of the lift is 1.46 metres wide and 2 metres long.
  • Internal controls: Controls are 1.1 metres high and illuminate when pressed.
  • Indicators of floor level: There is an external tone and verbal announcements and the floor levels are displayed visually.
Lift door on Level 1
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Dining Room - Gound floor
  • Spacious room with a wooden floor, with wide entry doors held open at all times.
  • Seating is at trestle style tables 71cm high with 69cm knee clearance.
  • Chairs do not have armrests.
  • The surface where patrons place their trays at the self serve area of the dining room is 86cm high. Assistance is available.
  • The weekly activity timetable is handwritten in black on a whiteboard.
Dining room Table and seating in the dining room Self serve
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Podiatrist - Level 1
  • Spacious approach to counter.
  • An 86cm wide door opens into the treatment room.
  • The podiatrist can treat clients from a seated position in a wheelchair if required.
Spacious approach to Podiatrist reception counter
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Hair Station - Level 1
  • Telephone 9221 5906
  • Ladies and Gents hairdresser on the first floor.
  • Counter is at sitting height.
  • The hairdresser has swivel chairs moveable from the front of the basins and the basins adjust in angle.
Hair washing basins with chairs
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Training Room - Level 1
  • Entrance door 86cm wide off a spacious foyer into a small computer training room with sufficient space for users of wheelchairs or walking aids to move to the desks.
  • Fixed desks are 70cm high with 66cm knee clearance.
  • Chairs at desks have armrests or are swivel office style.
Computer training in the Training Room
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Activity Room - Ground floor
  • Spacious rooms with double entry doors, 72cm wide when one door is open.
  • Long trestle tables and chairs without armrests.
  • Flooring is low pile carpet.
The Op Shop - Ground floor
  • Entry door is 80cm wide and held open.
  • Centrally located tables on which merchandise is located.
  • Enough space around the tables for users of wheelchairs and walking aids to move through the room.
Conference Room 2 - Level 1
  • The entrance door 86cm wide is located at the end of a 1.2 metre wide corridor.
  • Trestle tables and chairs without armrests.
  • Spacious with a low pile carpet floor.
Entrance door Inside
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Information collected by: City of Perth

Care has been taken to ensure the accuracy of this information however no guarantee is given that the facility is fully accessible. Please advise the You're Welcome WA coordinator at the Disability Services Commission of any access changes since publication.