City of Vincent

City of Vincent Administration & Civic Centre


Summary
  • Six counters within the customer service centre (two are cashier counters with a perspex security grill, one counter is wheelchair accessible)
  • Seating available at lower counters
  • Instructional signage has clear print
  • Accessible parking bays available at the front and rear of the building
  • A unisex accessible toilet is located down a coridor off the main customer service centre
  • Portable hearing loop available at main counter
  • Click here for information on booking an Auslan Interpreter to access City of Vincent services
  • Click here for information on booking a translator to access City of Vincent services
Customer Service Centre External Stairs Entrance Front of Building Front Door Entrance Accessible Counter Seating in the Customer Service Centre Customer Service Centre Counters
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Location (View Map)
244 Vincent Street, Leederville, WA 6007 Australia
Opening Hours
  • Open Monday to Friday (except public holidays) from 8.00am - 5.00pm.
Telephone
  • (08) 9273 6000

Closest accessible parking

  • One accessible outdoor parking bay is located in the front car park at the City of Vincent Admistration and Civic Centre
  • Access into the car park is off Vincent Street with pedestrian access to the footpaths on Vincent and Loftus Streets
  • The closest accessible toilet is located at the City of Vincent Adminstration and Civic Centre
  • Vehicle access from: Vincent Street
  • Pedestrian access:
    • The pedestrian ramp to the Adminstration and Civic Centre from the accessible bay is 2400cm wide and is a paved surface
    • The predestrian ramp to the Adminstration and Civic Centre has a gradient of 1:19
    • There is seating available along the path
  • Cost: Free
Front Car Park ACROD Bay Ramp to Adminstration and Civic Centre Kerb Ramp for ACROD Parking Bay
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Service/s
  • There is a counter top hearing loop available at the main counter, this hearing loop can be moved to any counter or meeting room for the convenience of the customer
  • Hearing loops are installed in the Function Room and the Council Chambers
  • Better hearing signs are located on customer service centre counters
  • If you require a translator or a City of Vincent document interpreted please call the Translating and Interpreting Service (TIS National) on 131 450 and ask them to telephone the City of Vincent on 08 9273 6000. Interpreting services are available either through phone interpreters (that can be provided immediately or pre-booked) or onsite interpreters who can visit City of Vincent premises (pre-booking will be required)
  • The City of Vincent has a responsibility to provide equitable access to all City services including to those who may be deaf or hard of hearing. Vincent residents can book an Auslan interpreter to discuss involved matters with a City of Vincent staff member or to attend a City of Vincent run event. The City of Vincent will organise the interpretation service, which is delivered by Sign Language Communications on behalf of the W.A Deaf Society Inc. All interpreters are NAATI accredited and are required to maintain high professional standards such as, abiding by ethical principles and participating in ongoing professional development. To book an Auslan interpreter, use our online booking form located on our website, phone the City of Vincent on 9273 6000 or fax 9273 6099. Allow three weeks to book a meeting, as interpreter availability cannot be guaranteed with short notice
  • Both translation and Auslan interpreting services are free of charge

Toilet: City of Vincent Administration and Civic Centre unisex accessible toilet

  • Gender: Unisex
  • Customer use only: Yes
  • Signage: Standard tactile accessibility signs are located along the coridor to guide customers to the toilet
  • External access: The toilet is located off the end of a of 1.16 metre wide corridor. There are some changes in direction in the corridor
  • Toilet door: The swing cubicle door is 820cm wide which is light to open and fast to close. It has a D handle and a large lock
  • Handrails: Provided
  • Lighting: Light switch in cubicle is 1.23m in height from the ground
  • Emergency alarm: No emergency alarm
  • Baby change table: Yes
  • Baby change table description: A wall mounted, fold down baby change table with handle 1.34m high. The table is 810cm high when unfolded
  • Cost: There is no service fee charged for this toilet
Basin and Tap Change Table Coridor Width Directional Signage in Coridor Door Handle Toilet Pan Signage on Toilet Door
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Lifts

City of Vincent Administration and Civic Centre Lift

  • The lift allows access between the customer service centre on the ground floor and the Council Chambers, Mayor's Office, Chief Executive Officer's Office and Function Room which are all located on the first floor. Once through the main entrance and into the customer service centre, the lift is located to the left of the main counter. The stair case is located to the right of the main counter.
  • Levels serviced by lift: Basement, ground floor, first floor
  • Assistance or independently operable: Independently operable
  • External controls: Height: 890cm Colour Contrast: Yes Illuminate: Yes
  • Door type: Walk through single entry
  • Door width: 1000cm
  • Platform size: 1370 width x 2090 length
  • Internal controls: Button Free of Obstructions: Yes Height: 950cm Colour Contrast: Yes Illuminate: Yes
  • Indicators of floor level: Yes
  • Emergency alarm: Yes
Lift Lift information signage Internal Controls
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Information collected by: City of Vincent

Care has been taken to ensure the accuracy of this information however no guarantee is given that the facility is fully accessible. Please advise the You're Welcome WA coordinator at the Disability Services Commission of any access changes since publication.